Shipping policy

Thank you for shopping with us! Each freshie is handcrafted with care, so please allow 3–5 business days for processing before your order ships. Custom orders may require additional processing time depending on the design and quantity.

Once your order has been shipped, you'll receive a tracking number via email. Delivery times vary based on your location and the shipping method selected at checkout.

We also offer local pickup! If you'd like to pick up your order, simply select the local pickup option at checkout. We'll contact you to arrange a convenient pickup time and location.

Please ensure your shipping address is correct before placing your order. We are not responsible for delays, lost packages, or orders delivered to an incorrect address provided by the customer.

If you're interested in a custom freshie, we'd love to create something just for you! Contact us before placing your order to discuss your design ideas, scent preferences, and timeline.

If you have any questions about your order or shipping, feel free to contact us—we're happy to help!