Refund policy

Due to the handmade nature of our freshies, all sales are final. We do not accept returns or exchanges.

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We'll work with you to make it right.

Please note that fragrance preferences are personal, so we cannot offer refunds or exchanges based on scent selection. We recommend reading each scent description carefully before placing your order.

If you have any questions before ordering, we're always happy to help!